Future Digital Side of Hospitality Industry

Initially, Hospitality (hotel, restaurant, and catering) business was in no hurry to introduce any modern technologies until 2020 arrived. It was crowned with a turbulent start and became an impetus for making decisions beyond traditional foundations. Now, to adapt to the online life realities, many spheres are turning to innovative contactless technologies.

Online ordering and table reservation systems, contactless payment, inventory management, and kitchen operations automation – find out more about what Hospitality software we used in 2020 and what is at the top this year.

Hospitality software in recent years

COVID-19 and social distancing have fundamentally changed not only consumer behavior but also the Hospitality market. Of course, digital penetration began to gather momentum even earlier, in 2019. However, the transformation that could stretch over several years happened in a few months in 2020. Next, we’ll focus on breakthrough software in three business categories, which remain popular these days.… Read the rest

Charter Customer ServiceJay Deragon’s publish Can Comcast Reverse the Storm suggests that Comcast has the chance to be a leading model that leverages the tools of the net for enchancment of service and innovation of propositions to their buyer base, both private and enterprise. He means that they could possibly be customer support trend-setters and thought leaders, which would be an ideal improvement over their current rating by a 2007 J.D.Power survey, that ranked Comcast second-to-final solely to Charter in customer support for cable and satellite TX providers. Bob Fernandez, in article in The Seattle Instances that Jay quotes, discussed this survey, and famous that within the February difficulty of Consumer Experiences, Comcast ranked ninth of 10 big telecom corporations. It was sandwiched between Time Warner Cable, at No. eight, and last-place Charter Communications.

Along with immediate access to streaming motion pictures, Netflix additionally affords DVD rental by way of the mail. … Read the rest