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Telecom Expense Management Elements

Telecom Expense Management (TEM) initiative usually saves money when using landlines, wireless and other types of telecommunication billing systems. It is quite complicated than it looks. Enterprises that employ TEM strategies agree that it is the best way to cut costs. Telecom auditing process alone is an important process in reducing expenses. There are various elements under TEM that make it a multifaceted process. These elements are very critical to companies with telecommunications systems that desire to have efficiency in operations and productions to realize higher profits.

Bill auditing: This is a key process in telecom auditing. Usually auditors begin with bill auditing when searching for bill errors. Expense errors are very common and can almost not be detected, thus it requires only an expert in the field. Overcharges usually affect the company in general if not corrected.

Industry analyses: When analyzing telecom expense management, the whole network … Read the rest

by Johna Horowitz — February 9, 2019 in Charter Communication

The In-House Research Stage in Developing Markets

As mentioned in earlier articles, the market research task was not easy in some of the developed markets where I worked. Often, I was faced with minimal and outdated information. In this article, I will introduce the first market research approach we used in those markets which I call: The in-house stage.

As the name implies, the research was based on internally developed methodology. The regular approach of systematic gathering and interpretation of information by using statistical and analytical methods and techniques reflected how our company understands the market.

Because of our belief that mobile telecom was a necessity in those markets we did not need detailed researches. We often relied on the outdated information and updated it while benchmarking the information on the nearest market where information existed.

Economically, we needed to gather minimal information to estimate the potential of our target customers. A This was probably … Read the rest

by Johna Horowitz — January 21, 2019 in Charter Customer Service

The Place of VoIP Within the Telecom Industry

VoIP, or voice over internet protocol, is considered a growth market for 2009 and beyond. The very recent technology has grown exponentially and according to a report in 2008, 50% of the world’s telecom traffic is over the Internet. Furthermore, sales from the VoIP equipment alone topped the $3 million mark. Needless to say the place of VoIP within the telecom industry is well and truthfully secure with a forecast of 135 million subscribers by 2011.

Competition for this market share is now almost inevitably frantic and the top six most powerful leaders are:

Charter Communications (Cable Company)
Cablevision (Cable Company)
Time Warner Cable, Inc (Cable Company)
Comcast (Cable Company)
Skype (Pure VoIP)
Vonage (Pure VoIP)

It can be seen in America at least that the cable Companies have integrated VoIP within their total package and it is evident that here in the UK the traditional telecom Companies … Read the rest

by Johna Horowitz — January 10, 2019 in Session Initiation Protocol

How Can I Cut My Office Expenses?

You’ve started a business or you have been in business for some time. You want to cut or manage your expenses wherever possible as long as quality doesn’t suffer and your bottom line benefits. But how can you manage this?

One way to manage/reduce office expenses is to consider using online office supply discounters whose offerings cover basic office furniture as well as the usual copier paper, pens and paper clips. You can easily save anywhere from 30-80% depending on the mix of products you choose.

A second route to cutting those office expenses is to use online discount telecom service providers for your phone calls – local, national and international – as well as for your fax needs.

A third area where you could cut those office expenses such as furnishings, computers and office machines is to check out government auctions or any local office furniture and … Read the rest

by Johna Horowitz — December 25, 2018 in College Station

I Just Dropped in to See What Condition My Condition Is in: Telecom Questions You Need to Ask

I may be dating myself, but this ole Kenny Rodgers song has some good advice for responsible persons in charge of your companies wireless environments bottom line. In the event that you just dropped in, would you have the tools in place and the expertise readily available to both decipher your companies wireless situation and be able to really determine what condition your wireless condition is in?

Anyone who has taken on the task to remodel a room has learned quickly that without the right tools the job takes 10 times longer than needed. With attention to detail you may get the right result. However, the amount of time that it took was completely unnecessary. How many times have you said to yourself (while in the middle of such a project), “This is ridiculous!”

Without the right tools combined with the best practices, your Telecom Management staff struggle … Read the rest

by Johna Horowitz — December 13, 2018 in Telegram Definition